Last updated: July 2026
At Manna, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how Arcade Restaurants Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit our website, make a reservation, sign up to our mailing list or interact with us.
By using this website, you agree to the terms of this Privacy Policy.
Who We Are:
Manna is operated by Arcade Restaurants Ltd.
If you have any questions about this Privacy Policy or how we use your personal information,
please contact us at:
Email: privacy@arcade-london.com
Information We Collect:
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number
Reservation details
Event enquiry information
Marketing preferences
IP address
Device and browser information
Website usage data collected through cookies and analytics
We only collect information that is necessary to provide our services and improve your experience.
How We Use Your Information:
We may use your information to:
Process and manage restaurant reservations
Respond to enquiries
Manage event bookings
Send marketing communications where you have chosen to receive them
Improve our website and customer experience
Analyse website performance
Prevent fraud and maintain website security
Comply with our legal obligations
reservations
Reservations may be processed through trusted third-party booking providers, including SevenRooms.
When you make a booking, your personal information will also be processed in accordance with the relevant booking provider's own Privacy Policy.
Marketing:
If you choose to receive updates from Manna, we may send you news, offers, events and restaurant updates by email.
You can unsubscribe at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.
We will only send marketing communications where we have your consent or another lawful basis to do so.
Cookies:
Our website uses cookies to improve functionality, understand how visitors use the site and help us improve our services.
Cookies may also be used by third-party providers including Google Analytics and Meta.
You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
Analytics:
We use analytics tools to understand how visitors interact with our website. These tools may collect information including:
Pages visited
Time spent on the site
Device type
Browser information
Approximate location
Referral source
This information is aggregated wherever possible and is not used to identify individual users.
Sharing Your Information:
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, including:
Reservation platforms
CRM and email marketing providers
Website hosting providers
Payment processors
Analytics providers
Professional advisers where required
These providers only process your information on our behalf and are required to keep it secure.
Data Retention:
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes.
When information is no longer required, it is securely deleted or anonymised.
Keeping Your Information Secure:
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights:
Under UK data protection law, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict how your information is used
Object to certain processing activities
Withdraw consent for marketing at any time
Request a copy of your information in a portable format where applicable
To exercise any of these rights, please contact us using the details below.
Third-Party Websites:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their own privacy policies.
Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the way we process personal information.
The latest version will always be published on this page.
Contact Us:
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Arcade Restaurants Ltd
Email: privacy@arcade-london.com
If you remain unhappy with how your information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
For more information, visit www.ico.org.uk.
